Posts Tagged ‘E-mail’

New Studies Offer Tips for E-mail Marketing

19
January
2009

Two companies recently released studies on e-mail marketing that recommend using short subject lines and sending messages early in the work week.

Ryan Moss
Media Coordinator

eMarketer predicts that the amount of money spent on e-mail marketing will continue to increase during the next five years. About $472 million was spent on e-mail in 2008 and eMarketer expects that amount to reach around $630 million by 2013. As e-mail marketing continues to become more popular, companies have allocated more money to analyze the tactic and determine some best practices.

Two companies, Smith-Harmon and Epsilon, both recently conducted studies on e-mail marketing and came away with some fascinating results.

As seen in the chart below from Smith-Harmon’s study, Monday and Tuesday were the most popular days to send retail e-mail during 2008. As expected Saturday and Sunday were the two least popular days.

Epsilon’s study examined the relationship between the length of the subject line and the response rate. The study showed that shorter subject lines typically perform better with regards to open and click rates, although the correlation isn’t as strong as predicted. Other factors to consider are the order of words in the subject line, word choice and brand/audience awareness.

When sending out an e-mail campaign it is extremely important to pay attention to the minor details. As mentioned above this includes the length of the subject line and what words you use. Also, consider that if there is a high volume of e-mails on certain days, then other days might be better suited for your e-mail campaign.

Most Popular Dats to send retail e-mails

E-mail Marketing Still A Great Tool

21
April
2008

Recent surveys show that e-mail marketing is still an effective way to reach consumers, however marketer’s campaigns and messages need to be more highly targeted

Ryan Moss
Research Analyst

E-mail marketing is a powerful tool when used properly and has proven to be a great way to attract customers and influence purchases. In fact, e-mail marketing was the second most useful way to influence online purchases during 2007, with the first being online customer reviews, according to DoubleClick Performics "Green Marketing Sutdy".  Over half the adults in the United States surveyed in Merkle’s "View From The Inbox" reported that they had made a least one purchase as a result of e-mail permission based marketing within the past year.

Unfortunately it’s not all good news for e-mail marketers, as the same Merkle study showed that consumers are more willing to revoke email permission that they had once granted.  Consumers rate relevance as the most important e-mail aspect so a growing number of unsubscribes can be attributed to poorly designed e-mail marketing campaigns.  Nearly one-third of the Merkle survey respondents admitted to severing business ties with at least one company due to bad e-mail marketing practices.

E-mail marketing is still a great tool if used correctly, however marketer’s campaigns and messages need to be more highly targeted to keep the recipient retention rates high.

 

Economic Struggles Won’t Stunt The Growth Of Online Advertising

26
March
2008

Despite the current state of the economy, eMarketer predicts that spending on online advertising in the U.S. will continue to grow.

Ryan Moss
Research Analyst

The struggling economy has been affecting many different areas in the marketing/advertising world, however online advertising is not expected to be significantly affected by the economic downturn. According to eMarketer, online advertising spending will increase by 23% during 2008. If eMarketer’s predictions are correct, online advertising will remain as the fastest-growing media in terms of ad spending. Experts attribute online advertising’s continued growth to the fact that it is very easy to measure online ad success, and to target ads to any desired market. These two qualities are what matters most to marketers.

In the online advertising industry, search is expected to account for the highest percentage of spending (40%) during 2008. However during the next four years experts believe that percentage will decrease, losing share of ad spend to rich media/video which is expected to grow significantly between now and 2012. See the chart below for a complete breakdown of U.S. online advertising spending by format.

US Online Advertising Spending By Format 2007-2012 eMarketer

 

Which Day of The Week?

12
July
2007

How many emails you send in a particular week – and what your competitors are doing with their campaigns – can have an impact on your e-mail open rates.

George Assimakopoulos

Principal Manager

According to eROI’s "Email Marketing Statistics by Day and Time" study for the second quarter of 2007, the best days for opens are Wednesday, followed by Monday and Thursday, Tuesday and Friday, Sunday, and then Saturday. While 27% of email is opened on Wednesday, only 12% is opened on Saturday. Click-through rates follow a similar pattern, with 5% clickthroughs on Wednesdays and Thursdays, but only 2% clickthroughs on Saturday and Sunday.

Recently, Email Insider shared research that they conducted in an article that best stated the effect of frequency based on the day selection…

"When retailers sent one email in a given week, their overwhelming favorite day was Tuesday, with Monday in a distant second place. However, when retailers sent two emails in a given week, Thursday was their favorite, followed by Tuesday. Wednesday was the least popular workweek day. When retailers sent three emails in a given week, Thursday was the most popular, followed by Monday. Those two days were by far the most popular. Wednesday’s fortunes were much brighter when retailers sent four emails in a given week. While Monday was the most popular, Wednesday was a fairly close second."

While these can make for helpful benchmarks, we urge everyone to test their day selections, as well as their frequency to determine what your particular subscribers respond to best.