Bad news for retailers, good news for consumers.
Stefanie Berliant
Media Coordinator
Viewed as the online equivalent to Black Friday, Cyber Monday is one of the busiest shopping days of the year when retailers offer special promotions to entice customers to shop online for their holiday gifts. While the growth of online shopping has been slowing naturally as part of the channel’s maturation, the weak economy is causing an added decline on e-commerce sales this season.
comScore Inc reports that online retail spending grew only 1% in October from a year ago, its lowest growth rate since 2001. eMarketer predicts the online sales growth for the holiday and the year will be weaker than ever based on Q3 e-commerce data from the US Department of Commerce (DOC). The DOC estimated that e-commerce sales grew only 4.6% in Q3 2008, compared with Q3 2007. Benchmarked against the new DOC data, eMarketer predicts 2008 will now be the first year of single-digit growth of the decade.
The good news for consumers is that due to the economic circumstances, retailers are more aggressive with promotions this season. Shop.org, a division of the National Retail Federation, conducted a survey this fall which showed that 83.7% of retailers will have a special promotion for Cyber Monday, up from 72.2% in 2007. The most popular promotions are expected to be specific deals (38.8%), e-mail campaigns (32.7%) and one-day sales (24.5%). Shipping costs is one of the biggest barriers to buying online, and to take away that burden, 22.5% of retailers will offer free shipping on all purchases.


